1. Information We Collect
We collect various types of information to deliver and improve our services to you:
Personal Information
- Account Details: When you create an account, we collect information such as your name, email address, phone number, and password.
- Payment Information: For payment processing, we collect your credit/debit card details, billing address, and other related payment information.
- Order Information: Details of your orders, including food items, delivery addresses, and delivery instructions.
- Location Information: We collect GPS data to provide accurate location-based recommendations
Non-Personal Information
- Device Information: Information about the device you use, including device type, operating system, app version, and unique device identifiers.
- Usage Data: We collect details about how you interact with our app, including pages visited, searches made, and time spent on the app.
- Cookies and Tracking Technologies: We use cookies to analyze usage patterns, provide personalized content, and enhance your experience.
2. How We Use Your Information
We use the collected information for the following purposes:
- Provide Services: To process orders and manage your account.
- Improve User Experience: To customize content and offers based on your preferences and usage behavior.
- Payment Processing: To process payments securely for your orders.
- Customer Support: To respond to inquiries, provide assistance, and address any issues you might encounter with our services.
- Communications: To send order updates, promotional offers, newsletters, and customer feedback requests.
- Analytics: To monitor usage trends and improve our app’s functionality.
3. How We Share Your Information
We may share your information with third parties in the following ways:
- Service Providers: We may share data with third-party vendors who assist with payment processing, logistics, and marketing activities.
- Legal Compliance: We may disclose your information if required to do so by law, or in response to legal processes such as subpoenas, court orders, or government requests.
- Business Transfers: In the event of a merger, acquisition, or sale of company assets, your information may be transferred to the new entity.
- With Your Consent: We may share your information with third parties when you provide explicit consent, such as sharing your location with a partner fulfilling your order.
4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. While we take reasonable steps to secure your data, please note that no method of online
transmission is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
Depending on the laws applicable in your region, you may have the following rights regarding your personal information:
- Access and Correction: You may request access to the personal information we hold about you and ask for corrections if it's inaccurate or incomplete.
- Deletion: You may request that we delete your personal data, subject to certain conditions and legal obligations.
- Opt-Out of Marketing: You can opt out of receiving marketing communications from us at any time by following the unsubscribe link in our emails or by contacting us directly.
- Data Portability: You may request a copy of your data in a commonly used, machine-readable format.
- Withdrawal of Consent: You can withdraw your consent to certain data uses, such as location tracking or marketing emails, at any time.
To exercise these rights, please contact us at support@burrfy.com
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience, provide personalized recommendations, and analyze the usage of our app. Cookies are small files placed on your device that allow us to remember your
preferences and improve performance.
You can control cookies through your device settings. However, disabling cookies may affect the functionality of the app.
7. Children’s Privacy
Our Services are not intended for children under the age of 16. We do not knowingly collect or solicit personal information from children. If we learn that we have inadvertently collected information from a child under 16,
we will take steps to delete that information.
8. Third-Party Links
Our app may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies
before submitting any personal data.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the "Effective Date" at the top of this policy. If we make significant changes, we will notify you through our app or other communication
channels. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
BURRFY
Email: support@burrfy.com
Phone: 8855012291
Address:122, HB Estate, Near Sonegaon Lake, Sonegaon, Nagpur, Maharashtra -440025
Final Note:
- Customization: Customize this policy to reflect the specific features and data collection methods of your app.
- Legal Review: It's advisable to have a legal professional review this policy to ensure compliance with local laws such as the GDPR (General Data Protection Regulation) or CCPA (California Consumer Privacy Act), depending
on where your users are located.
By using our app, you agree to the terms and conditions outlined in this Privacy Policy and consent to the collection and use of your information as described.